Our Promise

Clear policies, fair solutions, and global support—because your experience matters as much as your style.

Shipping

Free Worldwide Shipping on all orders, no minimums. Orders process in 1-2 business days. Delivery estimates:

• US: 5-10 business days

• Canada/Europe: 7-14 business days

• Other regions: 10-20 business days
  Tracking is provided via email.

Returns

Returns accepted within 30 days for unworn, tagged items. Contact [email protected] for a prepaid return label. Refunds process within 5-10 business days after inspection. We offer refunds only (no direct exchanges). Final sale items and accessories are non-returnable.

Quality Guarantee

Items are inspected before shipping. If you receive a defective/wrong item, contact us within 7 days with photos for a free replacement or refund.

Contact

Email: [email protected]
We reply within 24 hours on business days.
Order modifications/cancellations must be requested ASAP (within ~12 hours of purchase).

Security

Your data is protected with SSL encryption. We never share or sell personal information.

Last Updated: January 2024
Thank you for choosing AEUSSHOP.